Yes, it’s trusted. Happy first-time buyer! I searched a lot and ended up ordering from SL due to price and quite honestly a very nice web page and order customization form. Got very good customer service as a big bonus. Quite happy with both the product and the vendor. I swapped the head to a different model, and changed the skin tone, which also fits and works good! The price of this doll is cheaper than other shops, shipping is fast, not bad.